BankChamps loans
A loan management system that moves an application from form to decision without retyping.
- Client
- BankChamps, Singapore
- Year
- 2025 est.
- Role
- Architecture, automation
- Stack
- Lark Base, n8n, HubSpot, SendPulse, WhatsApp API
The problem
Loan officers copied applicant data between forms, spreadsheets and the CRM, and chased documents by hand.
What I built
Lark Base became the single record for applications and credit scoring. n8n workflows move everything else: a status change sends the next email or WhatsApp message, files the documents and updates the HubSpot record.
The outcome
Manual effort dropped by 40% and approvals got 25% faster, for a lender in Singapore.
How it works
- 01Applicationthe borrower applies
- 02Lark Baseapplications and credit scoring
- 03n8nprocessing, notifications, documents
- 04HubSpotthe customer record
- 05SendPulse + WhatsAppthe borrower hears back
Details
- A Lark Base schema for applications, credit scoring and document status.
- n8n workflows for intake, notifications and document handling.
- HubSpot and SendPulse wired in, so every touchpoint lands in one record.
Results
- −40%manual effort
- 25%faster approvals
